Privacy Policy

Information you provide directly

• Name, email address, phone number, and business details submitted through our contact form or consultation booking
• Any information shared during a live consultation call
• Payment and billing information (processed by Stripe — see Payment Information below)

Information collected automatically

• IP address, browser type, device information, and general location (city/region level)
• Pages visited, time spent on the Site, and referring URLs
• Cookies and similar tracking technologies (see Cookie & Tracking Disclosure below)

We use collected information to:

• Respond to inquiries and schedule consultations
• Deliver, maintain, and improve our web design and development services
• Send project-related communications (invoices, proposals, contracts, updates)
• Process payments
• Maintain the security and functionality of the Site
• Comply with legal obligations

We do not sell your personal information to third parties.

We share information only with service providers who help us operate the Site and deliver our services, including:

Each of these providers processes data under their own privacy and security practices. We select providers that maintain industry-standard security measures.

We may also disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of ForgeWeb, our clients, or others.

Payment processing is handled by Stripe. ForgeWeb does not store full credit card numbers on our own servers. Stripe Tax is used to calculate applicable sales/data-processing tax based on your location. See Stripe’s Privacy Policy for details on how Stripe handles payment data.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including ongoing legal, accounting, or reporting requirements. Contact form submissions and lead data are retained until you request deletion (see Your Rights below for how to submit that request).

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at connect@forgeweb.studio. We will respond to verified requests within a reasonable timeframe.

For California residents: You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising these rights. ForgeWeb does not sell personal information.

For EU/UK residents: If applicable, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your data, restrict or object to processing, and lodge a complaint with your local data protection authority. Our legal basis for processing your information is generally your consent (e.g., submitting the contact form) or our legitimate interest in responding to business inquiries.

We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls and encrypted data transmission (HTTPS). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for providing accurate information when submitting the contact form or during a consultation call. ForgeWeb is not responsible for issues arising from inaccurate or incomplete information you provide.

The Site is not directed at individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

Questions about this Privacy Policy can be directed to:

ForgeWeb Studio
connect@forgeweb.studio
Texas, USA